Our Firm
Personalized Travel Peru is part of the Latin America For Less travel group, a leading tour operator founded in 1998, selling tours to over 50 destinations in 9 countries.
We are a U.S.-based travel firm serving clients worldwide. We deliver best-value customizable packages to Peru and most of South America and book over 2,500 travelers annually. We have a full time staff of over 50 people, with offices in Austin (Texas, USA), Lima and Cusco (Peru).
Customer Service
We aim to provide highly personalized customer service. You can count on a detailed reply to any inquiry within 1 business day. Our core values include: practicing sustainable travel; delivering fast, detailed, and honest replies to the client; providing accurate and timely travel recommendations; and more.
When clients arrive to Cusco, our staff is there to meet each traveler personally. We review the details of the client's itinerary and provide practical information and insider tips for what to do, see, eat, and drink in Peru.
From the first email contact to the moment the client departs from Peru, our complete focus is on treating each client with genuine care and friendliness.
Travel Agency & Tour Operator
Remember, we are on-site to take care of you.
Typically, the travel agency (middleman) sells third-party tours to the client. The tour operator does the legwork (handles logistics). We are unique among travel companies because we sell AND operate tours for our clients only.
There are very few travel agencies based in the United States and Europe that have local tour operator offices in the countries they sell. We are one of the few, and can thus ensure the maximum quality of service.
Our Providers & Suppliers
We have high standards for our providers and suppliers in Peru. Whenever possible, we try to match U.S. and European travel standards.
We've spent years researching services on the ground. As a result of this work, we've found the best quality hotels, transportation services, tours, guides, and restaurants.
We have a key advantage compared to our competitors: our "feet on the street", our personal experience and in-depth knowledge of the places our clients travel to. This makes us unique among South American travel companies.
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